{"id":4422,"date":"2018-08-06T15:08:38","date_gmt":"2018-08-06T15:08:38","guid":{"rendered":"https:\/\/beauuuty.com\/?page_id=4422"},"modified":"2019-05-02T12:28:02","modified_gmt":"2019-05-02T12:28:02","slug":"return-and-refund-policy","status":"publish","type":"page","link":"https:\/\/beauuuty.com\/return-and-refund-policy\/","title":{"rendered":"Return and Refund Policy"},"content":{"rendered":"

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Return & Refund Policy<\/h2>\n

1. Orders fulfilled by BEAUUUTY.com always shipped only to Shipping Address of the Customer, provided by the Customer during the order process in BEAUUUTY.com site. It’s only Customer’s responsibility to provide us with the true, complete, verified and accurate shipping address and recipient\u2019s personal information. Customer controls the delivery to verify it is accurate and error free. It’s only the customer’s responsibility to track parcels online during the delivery process.<\/p>\n

2. At the complaint, the customer contacts BEAUUUTY.com via email: beauuuty.store@gmail.com and gives a relevant information, order number and the reason for complaint. We are solving issues from our side and trying to help you as much as we can.<\/p>\n

3. Always contact BEAUUUTY.com via email: beauuuty.store@gmail.com before returning any items first and foremost. If a package is unclaimed – the Customer has to pay for shipping and a handling fee. Delivery problems cannot be connected with BEAUUUTY.com, we are using 3rd party couriers and shipping companies.<\/p>\n

4. If we did not comply with the conditions, and you have not received your order within 40 days from the date of payment, we will refund the damage in full except shipping fee (it is non-refundable due to its nature). In this case, the refund sum will be refunded to your bank account.<\/p>\n

5. Our products are non-returnable, so choose them carefully and responsibly when ordering. There are several cases exist when we can make the refund: 1) the ordered product(s) delivered to you is \/ are severely damaged, (2) the product(s) delivered to you is \/ are not the one(s) you ordered via the Site, or (3) the ordered product(s) was \/ were not delivered within 40 days from the date of payment. You can request a refund contacting us via email: beauuuty.store@gmail.com.<\/p>\n

6. When we receive your application for a refund, there are two different return operations (depending on the case and the Customer requirements):<\/p>\n